How can we help?
Browse the topics or search below to find what you are looking for.
Documentation
What documents do I need to provide for my mortgage?
What if I have a pension or Social Security income?
What if I receive child support? What documents will I need to provide then?
Mortgage 101
What will my monthly mortgage payment be?
What in the world is an appraisal?
Do I need PMI? (Also, what’s PMI?)
What is APR and how is it different from the interest rate?
Payments
Where do I send my first payment?
How can I see my loan balance or the interest I have paid on my loan?
Purchase
What’s the difference between being pre-qualified and pre-approved?
What do I need for a down payment?
Does my co-borrower’s credit score matter?
Refinance
What is a typical refinance timeline?
How do I know when to refinance?
What’s the difference between a “typical” refinance and a cash-out refinance?
What can I use the cash from a cash-out refinance for?
How is a VA refinance different from a Conventional refinance?
Can I refinance to a different loan type than my current mortgage?
What does my credit score need to be to refinance?
